7x24hrs AI chat assistant for websites and online stores
Answers your shoppers at 3 a.m. — and knows when not to.
It answers visitors' questions about what you offer, prices, shipping, returns and orders, from your own information only. When it is not sure, it says so and passes the question to you.
Any website: sign up with your e-mail, paste one line of code, done in five minutes. Shopify store? Use our Shopify app (App Store listing coming soon — write to [email protected] for early access).
My bar is stamped 3/8 LP .050 56 DL. Which chain do I order?
You should order the UNISO 16-inch Semi-Chisel Saw Chain, which replaces Oregon S56 (91PX056G). It matches your bar specifications with a 3/8" LP pitch, .050" gauge, and 56 drive links. It is available in a 1-pack for $29.99 CAD, a 2-pack for $45.99 CAD, or a 3-pack for $55.99 CAD.16" Saw Chain — 3/8" LP .050" 56 DL
Any discount code?
I do not have information about any discount codes. You can reach out directly to the UNISO team at [email protected], and they will be able to help you.
Watch
See it work — no words needed
A short animated film: shoppers from all over the world, one assistant answering each of them in their own language, and what it does when it doesn't know. No narration, no subtitles: anyone can follow it.
What it does
Helpful to shoppers.
Honest about the rest.
Two jobs, done carefully: helping shoppers choose, and answering the support questions that fill your inbox.
Answers from your store only
It reads your products, prices, stock and policies, and answers from those. It does not make up discounts, sizes or delivery dates.
Says “I don't know”
If your store does not say it, the assistant does not guess. It tells the shopper and points them to you.
Order status, safely
Shoppers get their order status after giving the order number and the matching email address. Nothing is shown otherwise.
Speaks the shopper's language
Replies in the language the shopper writes in, from the same store information.
Hands over to you
When a person is needed, the conversation comes to you.
On Shopify you can let the assistant act once the shopper types a code e-mailed to the address on the order: cancel an unshipped order, change its address, submit a return request, and refund or give a discount code up to a limit you set (anything above waits for your one-press approval). Complaints or “can I talk to a person?” reach you by email, Slack, Discord or Telegram, with the conversation. From the chat apps you can answer the shopper right there, live.
Shows you what's missing
Questions it couldn't answer become your to-do list.
Every question it could not answer is listed for you: a to-do list for your product pages and policies. No guessing on your behalf, no surprises later.
- Your website is read again every day; a Shopify store every 30 minutes.
- Add the answer to your pages, and the assistant answers from it from then on.
How it works
Live on your site in five minutes.
No training sessions, no flow builder, no changes to your theme files.
On any website Free to start
WordPress, Wix, Squarespace, Webflow or any other site.
- Give us your addressSign up with your e-mail and enter your website. We read its public pages in about a minute and re-read them every day.
- Try it on the spotChat with your assistant right away and see which common questions your website already answers.
- Paste one lineCopy the code into your site. The chat button appears in the bottom-right corner.
Step-by-step guides: WordPress, Wix, Squarespace, Webflow, WooCommerce and BigCommerce.
<script src="https://7x24hrs.com/widget.js" data-store="site_…" async></script>CopyOn Shopify App Store listing soon
Reads your products, policies and orders by itself.
- InstallAdd the app to your Shopify store. It reads your products and policies by itself and re-reads them every 30 minutes.
- Switch it onTurn on the chat button in your theme editor. It appears in the bottom-right corner of your store.
- Check in when you likeOpen the app to see what shoppers asked, what was passed to you, and what your store could explain better.
Write to [email protected] for early access. See the Shopify demo →
Pricing
A flat price, monthly or yearly. No surprises.
One conversation is one shopper chatting with the assistant, however many questions they ask.
Free
$0
30conversations a month
Basic
$19/ month
$190/ year
Pay for 10 months, get 12
90conversations a month
Standard
$59/ month
$590/ year
Pay for 10 months, get 12
275conversations a month
Elite
$199/ month
$1,990/ year
Pay for 10 months, get 12
1,000conversations a month
Enterprise
$1,099/ month
$10,990/ year
Pay for 10 months, get 12
6,000conversations a month
Yearly plans cost 10 months' price for 12 months, on Shopify and on other websites. The conversations are still counted per calendar month, as on the monthly plans.
The same four paid plans, at the same prices, for every kind of site. Shopify stores are billed through Shopify, on your Shopify bill. Any other website pays by card (through Stripe) and can change plan or cancel any time from its dashboard, with the unused time refunded.
The free plan is 30 conversations a month, on Shopify and on other websites; on websites the chat shows a small “Powered by 7x24hrs” line (paid plans do not). No per-answer fees and no overage charges: if you use all your conversations, new shoppers are asked to email you instead, and the count starts again on the 1st.
Chat apps: on every paid plan, the same assistant can also answer in Discord, Telegram, Slack and other chat apps through AstrBot or any OpenAI-compatible tool, counted in the same monthly conversations.
Your own bots: on every paid plan, your assistant can also answer customers in Telegram, Discord and WhatsApp, hosted by us: no extra software, the same monthly conversations.
Custom mascot: your own animated mascot in the chat, USD 500 per character, one-time.
Delivery tracking: on every paid plan, we check your shipped orders every day, flag packages that are stuck, failed or late, and tell customers where their package is. Shopify orders are read automatically; other websites upload an order table, send shipments through the API, or connect WooCommerce. Not on the free plan.
Questions
Good to know
Anything else? E-mail [email protected]: a person reads every message.
What do you sell?
A chat assistant for websites and online stores. It answers visitors from your own pages, products and policies, and hands the conversation to you when it isn't sure. Add it to any website with one line of code, or install our Shopify app.
Will it say something wrong about my store?
It is built to answer only from your store's information and to say so when the information is missing. It is still an AI and can make mistakes, which is why every chat is labelled as an AI assistant and you can see what it was asked.
Does it change my theme?
No. The chat button is an app embed that you switch on or off in the theme editor.
What happens to my data if I uninstall?
Everything we hold for your store is deleted when you uninstall. See the privacy policy.
Where are you based?
7x24hrs AI Support is run by a small team based in Canada. We serve websites and online stores worldwide.
How can I contact you?
E-mail [email protected]. A person reads every message and replies within one business day, usually sooner. Customers on a paid plan can also reach us from the dashboard.
When are you open?
Always. The assistant answers 24 hours a day, 7 days a week, every day of the year: that's the 7x24 in our name. E-mails to [email protected] are read by a person and answered within one business day.
What payment methods do you accept?
Websites pay monthly or yearly by card (Visa, Mastercard, American Express and others supported by our payment processor, Stripe). Shopify stores pay through their regular Shopify bill. Prices are in US dollars.
Can I change plan?
Yes, any time from your dashboard, and the new plan starts at once. Moving up, you pay the difference for the rest of the billing period straight away. Moving down, the unused part of your current plan, less the new plan for the rest of the period, becomes credit on your account and pays your next bills. You can also switch between monthly and yearly billing: a new billing period starts that day, the unused part of your current plan is taken off its price, and anything left over becomes credit. On Shopify, plan changes follow Shopify's billing rules. Prices shown are what you pay: no tax is added at present.
Can I cancel, and do you give refunds?
Yes. Cancel any time from your dashboard: the plan ends at once, and the time you haven't used is refunded to the card you paid with, in proportion (cancel 10 days into a 30-day month and you get 20/30 back), together with any unused credit on your account. A yearly plan is refunded the same way, for the days left in the year. If you were charged by mistake, write to us within 14 days and we'll refund it in full. Refunds reach your card in 5–10 business days. On Shopify you cancel by uninstalling the app or changing plan, and refunds of Shopify charges follow Shopify's billing rules; write to us if something looks wrong. See the terms.
Do you ship anything? How long does it take?
Nothing is shipped: it's software. Your assistant is ready about a minute after you enter your website, and it works in every country.
Do you offer gift cards or discounts?
We don't sell gift cards. Paying yearly costs 10 months' price for 12 months, so 2 months are free; and the free plan (30 conversations a month) lets you try everything before paying.
Can my assistant answer in Discord, Telegram or other chat apps?
Yes, on every paid plan. Create an API key in your website's dashboard and add us as an OpenAI-compatible model provider in AstrBot, Dify, LobeChat or a similar tool. It answers with the same website data, standard answers, character and rules as the chat button, and uses your plan's conversations. See the AstrBot guide.
Can customers ask my assistant in Telegram, Discord or WhatsApp?
Yes, on every paid plan, with nothing to install. Connect a Telegram bot with its token, add our app to your Discord server, or connect your WhatsApp Business number, all from your dashboard. It answers with the same data, character and rules as your chat button, and your team's answers reach customers in the same chat. See the guides for Telegram, Discord and WhatsApp.
Can the chat button be our own mascot?
Yes. Upload your mascot as an SVG, PNG or WebP and it comes to life by itself: it climbs out of a burrow, floats, hops, and (as an SVG) blinks and talks. Try it free in the dashboard's preview; putting it on your website costs USD 500 per character, once.
Does it track deliveries?
Yes, on every paid plan. Once a day we check the orders that have shipped but not arrived. Packages that are stuck, failed or late, and customers who say a package shows as delivered but did not arrive, are listed in your dashboard and sent to you once. When a customer asks where their package is, the assistant gives the latest status after checking the order number and e-mail address. Shopify orders are read automatically; other websites upload an order table, send shipments through the API, or connect WooCommerce. The free plan does not include it.
Your website can have this in five minutes.
Free for 30 conversations a month. No credit card, no theme changes.